sign & BREW
Planning a visit to Cold Hollow.. Check out our calendar link for the pressing schedule, daily samples, and Luncheonette daily specials! Coming Soon to the Cider Mill Vermont Craft Beer Store.

Customer Service

Phone: 1-800-3-APPLES (1-800-327-7537) Call our US toll-free line to speak to someone in person. Our staff is available from 8 am to 6 pm EST, 7 days a week. Our Mail Order Specialists are available Monday through Friday from 8 am to 4 pm.

Terms of Payment: We accept VISA, MasterCard, American Express and Discover cards.
Mailing Lists: We do not make our mailing list available to anyone! You can be assured that your address will only be placed on our list. You may request to be removed from our mailing list at any time.
Shipping Information: See the Shipping Tab located in the drop-down menu of the Customer Service section.
Need to speak with us? Call or email one of our Department Heads:
Marti Austin - Retail Store Manager,
Paul Brown - Owner, Tour Manager, Production & Human Resources, Accounts Payable 
Jamie Neuman- Special Projects Manager, Luncheonette Events Coordinator, Mail Order Manager
Greg Spina - Production and Wholesale Cider Sales,

Looking to "Pick-Your-Own" Apples? While we don't have an orchard on-site for you to "pick-your-own" apples, there is a complete list on the Vermont Department of Agriculture's website. Click on the following link to find a "pick-your-own-apples" orchard:

Additional Questions: Call us on our toll-free line and ask to speak to one of our Mail Order Specialists. We’re here to help! Or send your comments or suggestions  Cold Hollow Cider Mill, 3600 Waterbury-Stowe Road, Waterbury Center, Vermont 05677.
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